Shipping policy
SHIPPING POLICY
Processing Time All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed the next business day.
Shipping Rates & Delivery Times
| Destination | Delivery Time | Cost |
|---|---|---|
| Netherlands | 1–2 business days | Calculated at checkout |
| Benelux (BE, LU) | 2–3 business days | Free over €80 |
| Europe | 3–5 business days | Free over €170 |
| International | 7–10 business days | Calculated at checkout |
Free Shipping
- 🇳🇱 Benelux (NL, BE, LU): Free shipping on orders over €80
- 🌍 Europe & International: Free shipping on orders over €170
Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.
Customs & Import Duties For international orders outside the EU, customs fees, import duties, and taxes may apply upon arrival. These charges are the responsibility of the customer. Medicine Magic is not responsible for delays caused by customs.
Lost or Delayed Packages If your package has not arrived within the estimated timeframe, please contact us at info@medicinemagic.nl and we will investigate with the carrier.